Key Account Director
Location: Field Based
Salary: Competitive
Hours: 40 hours per week
With over 50 years of experience, the company is the UK's largest independent provider of cleaning equipment. They manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, they also have over a decade of experience in robotic floor cleaning machines. They are not only committed to a greener future through their own ESG strategy, but they also place the utmost focus on ensuring they offer products and services to customers that support their own sustainability goals and commitments.
At the company, they strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for their employees. They are a fast-growing business, and this position would suit someone who likes to hit the ground running and has a drive for success.
The Role
The purpose of their Key Account Directors is to maximise the revenue of the business through the effective and efficient management of accounts, ensuring the company deliver the contractually agreed levels of service. They are hiring for a senior Account Director position with on target earnings of £90k per annum.
Key Responsibilities
Expansion of existing company development account customers
Trouble shooting difficult accounts/projects.
Drive development plans through existing customers
Work alongside the sales team based on key account/contract tenders and opportunities.
Coach and develop skills within the existing team.
Build and develop long term relationships and objectives with strategic clients.
Help and support and progress the infiltration of new target accounts.
Work on client retention projects and strategies to renew/resign contracts prior to running their contract term.
Manage a portfolio of key accounts.
Manage all aspects of the key accounts, including service calls, compliance and equipment deliveries.
Support and lead in the key accounts project management aspect of new contracts
Achieve sales targets for both revenue and activity.
Presenting up to board level
Quoting and negotiating at business levels
Attending client meetings and holding review meetings
Maintaining and expanding relationships with existing clients
Ensuring that weekly/monthly reports are completed and submitted in line with the customers and management expectations.
Working with the Head of Key Accounts and the Senior Board to deliver the highest possible level of service.
Skills and Qualifications
Strong people and presentation skills
Creative writing and document preparation
Good understanding and proficient use of Excel
Excellent written and verbal communication skills
Highly self-motivated and organised
Energetic, engaging and positive approach to customers and colleagues
Hands on, general all rounder
Strong customer/people orientation
Excellent customer relationship skills
Proven track records in hitting and exceeding targets
Diligent and focussed on meeting deadlines and customer expectations.
Benefits
Life insurance
On-site parking
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.
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