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About The Role
‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that!
Job Description
We are seeking new team members to join us as Guest Services Team Member Plus. In this role, you will work on a Monday and a Friday cleaning our accommodation and providing excellent service to our guests during their holiday. You will assist guests by offering advice about our products and the local area.
You will help ensure our guests have a memorable holiday by addressing any issues using your empathy and problem-solving skills, logging feedback, and following up. You will also manage the check-in process and assist guests face-to-face with any needs.
Live-in accommodation is available for this role.
Key Responsibilities
* Support a fast-paced environment, demonstrating motivation and a willingness to learn.
* Communicate effectively with guests and team members, offering solutions confidently.
* Use various systems to log jobs and feedback accurately.
* Receive comprehensive training and support to develop your skills.
* Enjoy working with diverse teams and guests, with each day offering new experiences.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been creating memorable experiences for guests, from action-packed family breaks to adult-only events. Our culture is highly valued, emphasizing creating smiles, getting stuck in, and caring for each other. Join us during this exciting time!
Location
Barnstaple, England, United Kingdom
Languages
* English
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Technology, Information and Internet
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