> Description About Beijer Ref: Beijer Ref is a leading global specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated IT Support Apprentice to join our friendly team at our South Leeds site. About the role: This is a fantastic opportunity for someone looking to start a career in IT. As an IT Support Apprentice, you’ll gain hands-on experience supporting the day-to-day IT operations of a busy, forward-thinking business. You’ll receive training and mentoring from experienced IT professionals while working toward your qualification. Responsibilities: Provide first-line IT support to staff across the business (in-person, by phone, and via email) Assist with setting up and maintaining laptops, desktops, mobile devices, and other hardware Troubleshoot software, network, and connectivity issues Support the onboarding of new users and management of IT accounts Maintain IT documentation and asset records Work with the wider IT team on projects and system upgrades Ensure all IT queries are handled efficiently and professionally You will need the following skills: A genuine interest in IT, technology, and problem-solving Strong communication and teamwork skills Organised and proactive with good attention to detail Right to work in the UK A positive attitude and willingness to learn Full UK driving licence and access to a car ( essential ) Entry requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 8am - 5pm, Monday to Friday (one hour lunch break) Benefits: Competitive salary (£18,000–£20,000 per annum depending on experience) Full training and support toward your IT apprenticeship qualification 25 days holiday plus bank holidays Career progression opportunities within a global organisation Friendly, supportive working environment Company pension scheme Life assurance / life insurance Free / on-site parking Cycle to Work scheme Health & wellbeing programme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.