Overview
Part Time Temporary Customer Service Representative – Afternoon hours available. Office based in London. Immediate availability needed.
Role: Part Time Customer Service Representative – Afternoon hours. New Media Concept SP. z o.o.
Details
* Hours: Monday – Friday, 3.00pm – 7.00pm
* Salary: £15.00 per hour plus accrual of holiday pay
* Duration: 4 months
* Location: London, United Kingdom
* Requirements: Valid DBS required (copy of certificate to be provided)
Responsibilities
* Manage day-to-day processing of visa applications and renewals.
* Greet customers and support completion and checking of applications; obtain biometric data and other documentation.
* Follow an established filing and administration process guided by a computer-based system.
* Engage with applicants to provide a positive customer service experience.
* Handle customer complaints diplomatically and assertively as needed.
Qualifications and Expectations
* Experience in a customer service role engaging directly with the public; comfortable in a fast-paced, collaborative team environment.
* Personable with a can-do attitude and the ability to stay calm under pressure, be patient, professional, and adaptable.
* Immediate availability strongly preferred.
Notes: You will be joining a collaborative and hardworking team. This vacancy is advertised by Love Success, an Employment Agency providing recruitment services in London and the UK.
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