Operational Administrative Assistant
Location: Manchester
Job Type: Full-time (3 days office / 2 WFH)
RB Jones is seeking an organised and detail-oriented Operational Administrative Assistant to support our underwriting teams and operational department with key administrative tasks. This role provides an excellent opportunity to work across multiple lines of business while enhancing your technical knowledge in insurance operations.
Key Responsibilities:
* Assist with underwriting administration, including logging and preparing new submissions, preparing renewal terms, and managing policy endorsements.
* Conduct risk capture activities, such as location data entry, flood checks, and policy processing.
* Handle document production, including file reviews, survey requests, and policy issuance.
* Provide broker support, maintaining broker contacts, handling queries, and issuing TOBAs.
* Liaise with credit control teams and follow up on post-bind subjectivities.
What We’re Looking For:
* Previous administration experience within an underwriting or insurance setting is preferred.
* Strong attention to detail and ability to prioritise workload effectively.
* Excellent communication skills (written and verbal).
* Proficiency in Microsoft Excel and other MS Office applications.
* Experience with Salesforce and Optalitix would be advantageous.
* Willingness to develop operational understanding of the business and work collaboratively within a team and across multiple business units.