Rexel UK is a global leader in the distribution of electrical and energy‑efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety and security of homes, businesses and industries.
Branch Manager
We are seeking a Branch Manager to lead our Gateshead Metro Riverside Park branch. This role requires a dynamic and strategic leader passionate about driving business growth, empowering teams and delivering exceptional customer service.
Benefits of a Career with Rexel
* Company car scheme
* Contributory pension scheme and life assurance
* Performance‑related bonus scheme
* 33 days annual leave (including bank holidays, increasing over time); option to buy and sell holiday and enjoy enhanced parental leave
* Extensive learning opportunities from day one
* Free virtual GP service and Healthy Mind Champions programme
* Staff discounts, exclusive holiday offers and free financial support and education
Job Description
As Branch Manager you will play a pivotal role in ensuring the success of the branch.
Your Key Responsibilities Will Include
* Strategic planning: develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
* Customer management: execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
* Service excellence: ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
* Performance monitoring: monitor sales, profitability and service KPIs, taking appropriate action to ensure targets are met and ensuring compliance with procedures, health and safety regulations
* Collaboration: work closely with other branches, support functions and stakeholders to contribute to the effective operation of the business
* Data utilisation: use data to create reports for strategic planning, budgeting and performance management, providing feedback and insights to colleagues and management
* Team leadership: lead, develop and engage branch colleagues to meet performance targets, support career development and foster a positive team environment
* Supplier engagement: collaborate with key suppliers to drive joint customer activities and strengthen partnerships
Qualifications
We prioritise hiring individuals based on behaviours and potential rather than formal qualifications. The behaviours that will set you up for success include:
* Collaboration – building partnerships and working collaboratively with others to meet shared objectives
* Takes accountability – taking action, addressing obstacles and meeting commitments
* Customer focus – building strong customer relationships and delivering customer‑centric solutions
* Develop others – developing people to meet both their career goals and the organisation’s goals
* Financial acumen – interpreting and applying knowledge of key financial indicators to make better business decisions
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