Assistant Manager – Ernest Jones
Location: Newtownabbey, Northern Ireland
We’re looking for a driven retail leader to join our Ernest Jones team. As Assistant Store Manager, you will support the Store Manager in achieving sales targets, cultivate an excellent customer experience and mentor a high‑performing team.
Responsibilities
* Run the store day‑to‑day when the Store Manager is absent, planning priorities and organising activities.
* Promote a strong sales culture, ensuring compliance with company policies and procedures.
* Co‑devote time to building lasting relationships with clients, guiding them in selecting the perfect jewellery piece for their special moments.
* Coach, motivate and develop team members to achieve their full potential.
* Maintain a passion for enhancing the customer first culture and adopting a proactive sales management approach.
Qualifications
* Inspirational leadership experience in a retail Assistant/Store Management role.
* Commercially savvy, driven to continuously improve results.
* Strong coaching and motivating skills, passionate about developing team members.
* Deep appreciation for the jewellery industry and a genuine desire to help customers celebrate life and express love.
Benefits
* Competitive salary with sales incentives.
* Immediate life assurance and a minimum of 33 days holiday per year.
* 48% up to 30% discount on our products from day one, plus an annual enhanced discount for your join date.
* Retirement savings plan with flexible contribution options.
* Health and wellbeing scheme plus financial wellbeing programme.
* Give As You Earn scheme – support causes close to your heart.
* Real rewards – exclusive discounts on groceries, travel and leisure.
* Structured career progression and recognised qualifications with internal Gemmological training.
Application Process
Submit a short online assessment, then a brief video to share why you want to join us. Successful applicants will be invited to final stage interviews. Check your emails regularly for application updates.
Equal Opportunity Statement
Signet Jewelers is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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