Sales Advisor
An award-winning house builder has a requirement for a New Homes Sales Advisor for a development in Shrewsbury.
The company is an established builder who operates across the North West delivering high quality new homes for first‑time buyers to luxury family executive homes.
Sales Advisor role
As a dedicated Sales Advisor you will deliver first class customer service to existing and prospective home owners. Reporting to the Sales Manager, you will focus on securing reservations off‑plan throughout the construction and core phases of the development. You will respond to all leads generated and actively get involved with all parties to achieve successful completions through exceptional customer service. As an experienced Sales Advisor you will ensure customer satisfaction and expectations are met through effective communication, organisational skills and professional attitude.
Key responsibilities
* Dealing with all prospective and existing customers in a professional and engaging manner to ensure the best customer experience
* Achieving sales of properties and extras to customers in line with agreed targets
* Following up sales leads and enquiries and ensuring the customer database is kept up to date
* Providing expertise in the company’s house types, specifications, and the buying procedure
* Building relationships with preferred solicitors and IFAs to progress sales through to exchange and completion
* Maintaining regular customer contact from reservation through to key handover and completion
* Updating plot files and following the sales and customer service process
* Maintaining the presentation of the sales arena and the sales office
* Ensuring all paperwork and site administration is up to date and required reports are completed
* Confidently demonstrating our show homes and product along with the features available to future homeowners
* Attending team meetings and weekly meetings with the Sales Manager
* Maintaining a high standard of professionalism and personal presentation
* Ensuring high standards of health and safety on site
Experience & Skills required
* Demonstrable experience in sales and customer service
* Knowledge and experience of selling off‑plan
* Enthusiasm and passion for customer service and going the extra mile
* Ability to plan, prioritise and organise own workload
* Excellent communication skills, written and oral
* Excellent organisational skills
* Attention to detail
* Use of Outlook diary system
* Ability to work effectively in a team and independentlyAbility to develop good working relationships
* Adaptable and flexible
What’s on offer?
Competitive salary, commission per plot, quarterly bonus, bonus on extras, door‑to‑door mileage, pension and 24 days holiday plus bank holidays given in lieu. Working days and hours will be Thursday to Monday 10:00‑17:30.
If you are interested in working for a reputable housebuilder who pride themselves on quality and have a family feel to the business, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided.
#J-18808-Ljbffr