Sales Account Manager
Floristry Wholesale
London / South East
£40,000-£45,000 + Van + Fuel + Bonus + Benefits
Are you a natural relationship-builder who enjoys getting out in front of customers?
Do you prefer building long-term relationships over hard selling?
Want to join a well-established, family-run business with a brilliant reputation in its market?
We're working with one of the UK's leading independently owned wholesale floristry businesses. As part of their continued growth and customer development plans, they're looking to appoint a Sales Account Manager to support and grow a well-established customer base across London and the surrounding region.
This is a fantastic opportunity to join a service-led business where reputation, customer care and long-term relationships are at the heart of what they do.
What's in it for you?
* Company van and fuel provided
* Phone and laptop
* Seasonal bonus opportunities
* Established customer base
* Long-term opportunity within a respected family business
The Role
As Sales Account Manager, you'll be responsible for supporting and developing relationships with florist and trade customers across London and the South East.
This is not a hard-sales role. The business is looking for someone who can represent them properly, build trust with customers and develop opportunities in a natural, credible way.
You'll be spending time on the road visiting customers, introducing them to the company's service offering, helping them make the most of the ordering process and ensuring they receive the right level of contact and support.
Day-to-day, you'll be:
* Visiting existing and prospective florist customers across London and the surrounding area
* Building long-term relationships with independent florists and trade customers
* Introducing customers to the company's online ordering process and wider service offering
* Maintaining regular contact with existing accounts
* Re-engaging dormant customers where appropriate
* Identifying opportunities to grow accounts naturally
* Planning weekly routes and customer visits
* Feeding back customer insight and market information to the wider business
* Working closely with internal teams to ensure customers receive excellent service
* Representing the business professionally in the market
This role is about customer care, trust, reputation and long-term account development. It is not about pushy sales tactics or overpromising.
About You
You'll ideally have a strong background in flowers, floristry or the wider floral supply chain, with a good understanding of the industry, the customer base and the pace of the market.
You’ll ideally have:
* Strong relationship-building skills
* A professional, personable and trustworthy approach
* Experience dealing with customers face to face
* The ability to manage your own diary and plan customer visits
* Commercial awareness without being overly pushy
* A genuine interest in delivering great customer service
* Good communication and organisation skills
* Full UK driving licence
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