Location: Leicestershire
Type: Permanent
Salary: £52,600 Per Annum
Head of Retail
Leicester
£52,600
1. Are you a commercially minded individual who has managed multiple sites across the retail sector?
2. Do you thrive on leading teams to perform to the best of their ability?
3. Are you looking to work for an organisation who give back to the community in everything they do?
The Company:
ER Recruitment is working in partnership with a non-profit charity who provide compassionate care for patients, their family, and carers.
Our client is looking for an a passionate and commercially minded individual to drive the strategy of their retail outlets, cafes, warehouse and online sales.
Role & Responsibilities of the Head of Retail:
4. Develop and deliver a 3-year Enterprise strategy which will incorporate shops, café’s, e-commerce and warehouse.
5. Work with the Director of Income Generation and Marketing and the Director of Finance to prepare annual enterprise budget for income and expenditure.
6. Be accountable for budget management, effectively communicating and acting upon any opportunities and threats that may arise throughout the course of the financial year.
7. Offer excellent strategic leadership, expertise and motivation to colleagues (employee and volunteer) within retail and catering teams.
8. Coach and support colleagues to achieve agreed financial targets, satisfy organisational and departmental aims and objectives and nurture talent helping to retain staff.
9. Continue the development and delivery of a corporate style retail operation, with best practice, professional standards and innovation as guiding principles.
10. Research, evaluate and initiate implementation of new retail sites or the re-location of existing retail sites, taking professional advice as necessary.
11. Strategically review and monitor leases in a timely way to inform decision making on the overall estate.
12. Ensure compliance across the estate with all relevant policies and procedures. Keeping abreast with changes within the sector and adapting and developing policies and procedures accordingly.
13. Work collaboratively across the organisation and closely alongside other Managers.
14. Ensure suitable supplies of goods are sold in accordance with agreed retail policy, making sure excellent stock controls are in place and effectively managed across the whole estate.
15. Ensure shop premises are properly merchandised and maintained in accordance with the terms of lease, licence or other covenants.
16. Ensure that all processes and systems are fit for purpose and constantly review the operational framework to ensure that the highest standards are being met.
17. Engage in professional development and training to maintain and develop knowledge and skills.
About You as the Head of Retail:
18. Experience leading a team in a retail environment, hospitality (food & beverage) experience would also be desirable but not essential.
19. Multi site experience leading Managers who also have their own direct reports.
20. Commercially minded and can drive continuous improvement.
21. Strong strategic and operational background.
22. Background in people leadership being hands on with the team in a coaching and mentoring style.
23. Full UK Licence and vehicle are a must to travel between sites.
24. Excellent written and verbal communication.
25. A people person.
This role could suit: Area Manager, Area Operations Manager, Cluster Manager, Retail Manager