Team / Directorate: Communications, Customer and Commercial
Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview date: To be confirmed
Post number: 203844
The role This role sits within NRWs Customer & Engagement team, delivering high-quality and timely responses to correspondence, campaigns, and customer interactions. It involves working flexibly across directorates, place-based teams, and Heads of Business, adapting to priorities throughout the year.
Key responsibilities include managing projects that support the Customer & Engagement strategy, such as developing policies, guidance, technical solutions, templates, and a knowledge base for the Central Correspondence Team. The ro...