Fumo Selfridges are hiring a Host!
Competitive Industry pay (based on salary & Tronc)
Our story
The Distefano family, spanning two generations, started San Carlo
over 30 years ago and seen it grow to twenty-five authentic Italian restaurants
across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to
Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing
number overseas – including Kuwait, Bangkok and Qatar and with new sites set to
open in Miami.
Colleague Benefits:
* Free Meals on Duty - Delicious, healthy meals, all free
* 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
* Refer a Friend - Bring your friends and earn up to £1,000 per person
* Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
* Squadra App - Offering you discounts and rewards with thousands of companies worldwide
* Wagestream - Access to earned pay at any point of the month
* Legal and Financial Advice - Free legal and financial advice for you and your family
* Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
* San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
* Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
* Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key
Responsibilities:
* Greeting guests as they enter the restaurant and
welcoming them.
* Managing the restaurant's waiting list and seating
guests promptly and efficiently.
* Maintaining an organized and tidy front of house
area, including the hostess stand, waiting area, and restrooms.
* Answering phone calls and managing reservations.
* Answering guest inquiries about the restaurant's
menu, special promotions, or other services offered.
* Collaborating with servers and kitchen staff to
ensure timely and accurate delivery of food and beverages.
* Keeping track of table turnover and communicating
table availability to servers.
* Handling any customer complaints or issues in a
courteous and professional manner.
* Maintaining accurate records of guest counts and
reservations.
Required Qualifications & Experience:
* Experience in a similar role
* Excellent communication skills
* Meticulous attention to detail, highly organised
and capable of handling multiple tasks
* A proactive self-starter who can work independently
with good judgement and minimal direction