Join Us as a Results-Driven Spares Manager
We are seeking a dedicated Spares Manager to deliver sales and exceed customer expectations as part of our successful branch team.
Role Overview
As a Spares Manager, you will be committed to providing outstanding service, demonstrating professionalism, enthusiasm, and a proactive approach. Your key responsibilities include building rapport with customers, promoting an inclusive team environment, and ensuring customer satisfaction.
Key Responsibilities
1. Business planning to achieve and surpass sales targets.
2. Maintaining high standards, fostering customer loyalty, and delivering first-class service.
3. Attracting and securing new customers and business opportunities.
4. Supporting branch duties and serving as a specialist Spares contact for customers.
5. Interpreting data and managing initiatives to improve efficiency and profitability, including KPI monitoring.
Candidate Profile
You should have sound knowledge of heating spares products and materials. The role involves growing existing business and attracting new customers by outperforming competitors. You must be able to work independently with minimal supervision. Previous experience in the spares industry is preferred, but the right attitude, enthusiasm, and ambition are essential to take ownership of your success.
About City Plumbing
We offer a wide range of products from boilers to bathroom suites, tubing to towel rails, and more. Our reputation is built on quality plumbing and heating products for trade and retail customers. We are committed to supporting our colleagues with the tools, training, and environment needed for success and growth.
Benefits
* Bonus schemes
* Discounts, savings, and cashback at various retailers
* Life assurance
* Extended family policies including maternity, paternity, and additional leave
* Mental Health First Aiders and Employee Assistance Program
* Comprehensive induction and development opportunities
* Financial education and loan options
* Flexible working arrangements
* An inclusive environment that values diversity and individuality
* And more!
Our Commitment to Diversity
We are dedicated to creating an inclusive workplace that celebrates diversity. We encourage you to bring your whole self to work, regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. We aim to enrich our culture with your unique perspective.
Recruitment and Compliance
We adhere to best recruitment practices and conduct Basic Criminal Record Disclosures for candidates applying for roles involving deliveries for British Gas. This check is performed after an employment offer is accepted.
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