We have an excellent opportunity at our client site in Bedford for an experienced Desktop Engineer. Requirements: Good IT working experience in an ITIL environment at least 3-5 years Detail oriented and highly organised. Accredited education in Information Technologies, qualified IT Specialist or equal Experience in IT support for current Microsoft, Apple and Android hardware and operating systems Good knowledge of ticket systems and Support processes/ Service Now Platform Local language on native level and good English in writing and speech IT Technical skills: Device operations and maintenance of Desktop PCs, Notebooks, Smartphones, Monitors IT Support 2nd Level Office/Mobile Support Server Hands on, Server Backup, Demo/Meeting/Training Rooms, Video Conferring, Printer Services PC Imaging & Installation procedures, Intune/Autopilot/JAMF Good Asset management skills Good Working knowledge of Apple and Microsoft Technology and current Standard Office 365 Suite/ Azure AD Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN Soft Skills: High customer service orientation Ability to interact and consult with others for de-escalation management Strong team player. Autonomous & proactive working behaviour Strong motivation and willingness to learn and perform Friendly and confident manner Strong time management skills What We Will Do For You Competitive compensation Pension scheme DXC Select Our comprehensive benefits package (includes private health/medical insurance,, gym membership and more) Perks at Work (discounts on technology, groceries, travel and more) DXC incentives (recognition tools, employee lunches, regular social events etc) Still reading? Wed love to hear from you apply today.