Job Description
Reception Manager
Deputy General Manager
Reception Manager
Receptionist x4
Concierge x2
We are seeking a confident and experienced Reception Manager to lead our Front Office team and deliver an exceptional guest experience from arrival to departure.
This position offers a salary of up to £30,000 per annum, working on a rota basis of any 5 days out of 7, with shifts typically being 7am - 3:30pm and 2:15pm - 10:45pm, although they must be flexible to meet the needs of the business.
As Reception Manager, they will be responsible for overseeing the daily operations of the front desk, ensuring the highest standards of guest service are consistently delivered. It’s a hands-on role based at the reception desk and they will lead, motivate, and develop the reception team and handle any issues with professionalism and efficiency.
We are looking for an individual with previous experience in a similar role (possible a Head Receptionist looking for their first management role) within a hotel environment, strong leadership skills, and a passion for hospitality. The ideal candidate will be highly organised, customer-focused, and able to thrive in a fast-paced setting.
They must have Opera experience.
This role will also include Duty Manager shifts for the