Ticket Sales is the first department that customers of Eden Court interact with, whether they're buying tickets over the phone or walking through the front doors. The Ticket Sales team need to have a lot of knowledge about the wide range of performances, film screenings, studio classes and other events and services we host at Eden Court.
A Seasonal Ticket Sales Assistant's main role is to assist customers in having the best experience possible at Eden Court, by finding the right seats to suit their needs, suggesting similar performances, films or classes they might be interested in, and answering any queries they might have.
We are looking for an enthusiastic, confident individual to join our small but busy team who are passionate and champion the work of Eden Court. This role is perfect for someone with strong customer service skills, experience working in a front facing role, and an interest in the arts.
JOB TITLE Seasonal Ticket Sales Assistant
SALARY £12.60 per hour
HOURS OF WORK 22 hours per week
CONTRACT TYPE Fixed term from Mon 17 Nov 2025 to Sun 4 Jan 2026
LOCATION Eden Court Highlands, Bishops Road, Inverness, IV3 5SA
DEPARTMENT Ticket Sales
LINE MANAGER(S) Ticket Sales Manager
PENSION Up to 6% Company contribution with the Peoples Pension
HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. The annual leave allowance increases to 37 days after completing 1 years' service up to a maximum of 41 days after 5 years' service. Holiday entitlement will be pro-rated for those working less than 37.5 hours per week.
OTHER BENEFITS
* Complimentary and discounted tickets to events at Eden Court
* Free soup and 20% staff discount at Eden Court's Café/Bar
* Enhanced benefits package
* Free parking
* Flexible working options
Please visit our website to review the Job Pack for full details of this vacancy and information on how to apply. Please note that applications submitted only through Indeed will not be considered.
Applications must be received by Thu 16 Oct 2025.
Job Types: Part-time, Fixed term contract
Contract length: 7 weeks
Pay: £12.60 per hour
Expected hours: 22 per week
Benefits:
* Bereavement leave
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work Location: In person
Application deadline: 16/10/2025
Expected start date: 17/11/2025