Job Title:
Key Responsibilities:
* Configure and maintain UKG Pro WFM (formerly Kronos Dimensions) modules, including Timekeeping, Absence, Advanced Scheduling, and Analytics.
* Integrate and support application in conjunction with UKG Dimensions. This is a crew planning and scheduling software for field service organizations.
* Collaborate with HR, IT, and other departments to gather requirements and implement effective solutions.
* Perform system integrations, upgrades, and enhancements.
* Provide technical support and troubleshooting for UKG Dimensions and Passport users.
* Develop and deliver training sessions for end-users on various modules.
* Monitor system performance, ensure data integrity, and generate analytical reports.
* Create and maintain documentation for system configurations, processes, and best practices.
* Create KEDB documentation as part of incident management and analysis.
* Stay updated with the latest features and best practices for UKG Dimensions and Passport
Qualifications:
* Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), specifically in Timekeeping, Absence, Advanced Scheduling, and Analytics.
* Strong understanding of workforce management processes and solutions.
* Excellent problem-solving and analytical skills.
* Ability to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Experience with system integrations and data migration.
* Knowledge of SQL and other database management tools is a plus.
* Nice to Have: Working knowledge of Passport application, SAP HR