We are working closely alongside a Local Authority in North Northamptonshire to assist with the appointment of a Tenant Liaison Officer/Maintenance Operative, on a 2.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £14.13 - £17.90 per hour
Summary:
The Tenant Liaison Officer / Maintenance Operative is responsible for providing a front-line facilities support service for the Councils Business Centre, ensuring tenants, visitors and colleagues receive a professional and welcoming experience. The role supports building users with day-to-day operational matters, manages tenant onboarding and enquiries, coordinates contractors, and ensures the building remains safe, secure and well maintained. This position is well-suited to someone with strong communication skills, excellent attention to detail and a proactive, service-focused approach.
Responsibilities:
* Welcome and assist visitors, contractors and tenants, ensuring a positive and professional reception experience.
* Respond to telephone, email and face-to-face enquiries and direct individuals appropriately.
* Arrange and manage meeting room and catering bookings for internal and external users.
* Assist with opening and closing of the centre, including alarm system management.
* Liaise with contractors attending site, ensuring access arrangements and compliance with building protocols.
Requirements:
* Previous experience in a customer-facing administration, facilities, reception or office support role.
* Ability to manage confidential and sensitive information appropriately.
* Strong organisational skills with high attention to detail.
* Competent in Microsoft Office applications (Word, Excel, Outlook).
* Strong communication and relationship-building skills with a customer service mindset.
* Ability to manage multiple tasks and prioritise effectively in a busy environment.
Please note:
* You should be available to work immediately or at a short notice.
* You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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