Overview
IT Infrastructure Engineer role at Harrogate and District NHS Foundation Trust. The post holder will implement, manage and support the organisation’s computer systems and data network, ensuring standards of performance and security are maintained.
The role is based on site at Harrogate District Hospital and involves participating in the departmental on‑call rota.
Responsibilities
* Implement, manage and support the organisation’s computer systems and data network.
* Ensure standards of performance and security are maintained.
* Support the delivery of health care, and for the service to become associated with efficiency and reliability.
* Provide advice and guidance to peer members of the network and server team.
* Provide data services for all computer systems in the organisation.
* Implement strategies to enhance network services.
* Investigate ways to reduce costs and environmental impact.
* Support the design and project management of any changes to the organisation’s data storage / network infrastructure.
* Ensure the monitoring and enforcement of the security of the organisation IT systems and infrastructure.
* Provide robust second and third line support for the IT service desk.
* Ensure that all hardware and software being installed meets agreed standards, is fully compatible with the established base, and allows a successful transition from the previous platform or process.
* Raise the profile of the IT service, particularly to establish a reputation for providing an effective, timely and responsive service.
* Identify how each reported problem should be resolved, allocate resources if necessary and ensure work is undertaken to the required standard.
* Participate in the departmental on‑call rota.
* This role is based on site at Harrogate District Hospital.
Context and Environment
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. We value Kindness, Integrity, Teamwork and Equality, and offer opportunities for an interesting and rewarding career in the NHS.
Benefits and Notes
* A supportive culture where colleagues can bring their whole selves to work.
* Staff recognition and regular appraisals, with awards such as Making a Difference, Team of the Month, and annual Colleague Recognition Awards.
* Employee support and wellbeing with benefits including an Employee Assistance Programme, counselling service and a fast‑track Physiotherapy service.
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* The Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre‑employment checks.
Contact
For further details or informal visits, contact: Jonathan Wilson, IT Operational Manager (Infrastructure). Email: jonathanwilson@nhs.net, Telephone: 07918 473460 (Available 09:00–17:00 Mon–Fri).
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