Job Overview
This is an exciting opportunity to be part of a forward-thinking, dynamic team which plays a pivotal role in efficient workforce deployment across the Trust. You will be committed to delivering high quality customer service to users of the Trust's eRostering service and associated systems, and thereby supporting the provision of excellent patient care. The post holder will provide administrative support and guidance to managers and system users across all staff groups and our four hospital sites.
You will have a good understanding of the importance of rostering and the impact of rostering practices on staff, patients and the Trust. You will be organised, adaptable, keen to learn and able to demonstrate high levels of accuracy and attention to detail in your work, as well as having excellent communication skills. This post would suit someone with a background in IT system support/implementation or electronic rostering from either an administrative or clinical role. System specific training will be provided in post.
Key Skills
* In-depth knowledge of eRostering related applications i.e. HealthRoster V11 / EOL / SafeCare / Loop
* Experience of eRostering in the NHS
* Experience in developing processes and guidance material for end users
* Experience in delivering training and presenting information to groups of people
Required Qualifications
* Educated to degree level or holds equivalent experience, Previous NHS experience, Knowledge of electronic rostering
* Knowledge and awareness of key operational issues such as WTD, temporary staffing, IWL etc.
* Experience of working autonomously and organising own workload
* Experience of engaging with stakeholders
* Ability to analyse data to support decision making
* Ability to discuss and explain complex issues to staff at all levels
Desirable Qualifications
* Experience of other workforce systems (Eg. ESR)
* Roster build experience
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