Nuco Solutions are looking for a friendly, professional, and customer-focused Customer Service Advisor to join our client's growing team. This role is ideal for someone who enjoys helping people, solving problems, and delivering an excellent customer experience. Job Description * Position: Customer Service Advisor * Salary: £27,000 per annum * Hours: Monday to Friday, 8:00am – 5:00pm * Location: Full-time, office-based Role and responsibilites * Respond to customer enquiries via phone, email, and live chat in a professional and timely manner * Provide accurate information about repairs service and process * Resolve customer issues efficiently while maintaining a positive experience * Record and update customer interactions within internal systems * Escalate complex enquiries to the appropriate department when necessary * Maintain a high standard of communication and professionalism at all times * Work collaboratively with team members to improve service delivery Requirements * Previous experience in a customer service or call centre role * Excellent verbal and written communication skills * Strong problem-solving ability and attention to detail * Confident using computers and customer management systems * Ability to rema...