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Client services coordinator

Needham Market
Netbox Recruitment
Client services coordinator
Posted: 25 September
Offer description

Client Services & Business Support Coordinator
Needham Market
Up to £35,000 depending on experience

Join a dynamic, growing company where no two days are the same!

Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.

Key Responsibilities:
Client Engagement & Business Development

Follow up on warm leads and book appointments for senior team members
Represent the company at events and meetings (non-technical capacity)
Prepare client-facing materials and ensure follow-up on meeting actions
Assist with proposals, presentations, and documentationService & Office Management

Manage office operations (supplies, vendors, travel bookings, etc.)
Keep the office professional and visitor-ready
Act as point of contact for internal and external service providersAdministrative & Team Support

Maintain CRM with up-to-date client data
Assist with reporting and business development tracking
Help plan marketing campaigns and client communications
Provide general admin support to leadership
What We're Looking For:

Experience in client service, admin, or business support roles
A confident, friendly communicator - in person and on the phone
Highly organized with a sharp eye for detail
Proficient with Microsoft Office and CRM systems
Comfortable working independently and in a teamBonus Skills:

Experience representing a company at events
Familiarity with sales/business development processes
Exposure to collaboration tools like Teams, Zoom, Trello/Asana
Positive, can-do attitude
Why Join Us?

Supportive and friendly team culture
Varied role with exposure to events, sales, and office operations
Real opportunity for professional growth and skill development
Be part of a growing company making an impact

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