Senior Housing Solutions Officer
Location: Hybrid – 3 days office-based in Addlestone, 2 days from home
Salary: £36,573 – £40,607 per annum
Hours: 37 per week
Contract: Permanent
We are working with a valued client who is looking to appoint a Senior Housing Solutions Officer on a permanent basis. This is an exciting opportunity to join a supportive, forward-thinking Housing Solutions team that plays a vital role in preventing homelessness and tackling rough sleeping.
The Role As Senior Housing Solutions Officer, you will:
Carry out detailed assessments of applicants’ housing circumstances.
Provide tailored advice and support to resolve housing difficulties.
Make clear, lawful decisions in line with the Housing Act 1996 (as amended).
Oversee and quality-check casework, providing sign-off where required.
Deputise for the Housing Solutions Manager when needed.
Support the delivery of the Council’s Homelessness & Rough Sleeping Strategy.This role combines casework with supervisory responsibility, ensuring high standards of service delivery across the team.
About You The ideal candidate will bring:
Strong working knowledge of the Housing Act 1996, particularly Part 7.
Experience of homelessness prevention, housing advice, and statutory assessments.
Excellent written and verbal communication skills.
A team-focused approach, with the ability to motivate and support colleagues.
Confidence in handling complex cases and making robust, defensible decisions.Benefits
Hybrid working (3 days in the office, 2 from home).
Flexible working hours (7am–7pm with core hours).
28 days annual leave plus bank holidays and an extra day at Christmas.
Excellent pension scheme.
Free parking.
Training and development opportunities.
Payment of one professional membership per year.
Cycle to work scheme and further staff discounts.
Season ticket loan.
Health and dental insurance plan after 3 years’ service.This is a fantastic opportunity for a housing professional with strong homelessness and housing advice experience to step into a senior role within a high-performing team.
📩 Apply today by contacting George Westhead at Service Care Solutions.
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