MOJ - Admin Officer
Admin Officer
Location: Warwickshire Justice Centre, 3 Newbold Terrace, Leamington Spa, CV32 4EL
OFFICE BASED
Hourly rate: £12.36 per hour for the first 12 weeks, increasing to £12.53 per hour
Working Days/Hours: 37 hours per week, Monday-Friday 8:00 AM – 5:00 PM
Contract: This is a temporary position until March 2026 but due to be extended depending on performance and business needs
Brook Street in partnership with the Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer. This is a great opportunity to gain valuable exposure/experience working within the Public Sector.
Experience Needed/Desired
* Dealing with customers
* Clear and understandable communication
* Time management
* Confident with technology
* Ability to deal with difficult customers
* Proactive thinking
* Build a rapport with others
Responsibilities
* Customer service via telephone
* Face-to-face interaction with the public
* Progress cases through the Court/Tribunal system and provide support to other functions in HMCTS
* Problem solving using problem-solving hubs and comprehensive guidelines
* Inputting data onto the system
* Preparing papers
* Creating and updating records
* General administration duties
Clearance
Basic DBS
Training
No annual leave whilst in training. 1-to-1 with a member of staff and e-learning, then they will reach out to the team for help/assistance.
Additional clearance
Please note that a period of 6 months or longer spent outside of the UK in the last 5 years will require an additional overseas police check. This will be the responsibility of the candidate to provide.
Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out via the Brook Street website to register your interest. We are committed to engaging with you.
In cases where there is a high volume of ex-military candidates/military spouses/partners who meet the essential criteria, Brook Street will interview the best candidates from within that group.
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