Ecommerce Sales Manager - Multi Channel (Amazon focused)
Location: Hybrid / Dinnington, UK
Job type: Permanent / Full‑time
Sector and subsector: FMCG | Commercial
Salary: Negotiable salary
Go Superfoods, we’re proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high‑quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent’s global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel‑good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet.
GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via retailers/Amazon and as private label.
As the eCommerce Sales Manager, you’ll take full ownership of marketplace and digital channel performance – applying data‑driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and trading execution to fuel strong, sustainable growth.
Purpose of the role
Passionate about elevating brand performance on Amazon and driving premium growth within health, wellness and natural products? Ready to advance your expertise within a fast‑scaling, innovation‑focused consumer brand portfolio?
In this role, you’ll be responsible for day‑to‑day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions and content are optimised to maximise revenue and improve margins.
Key Responsibilities
eCommerce Trading & Commercial Performance
* Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels
* Own trading execution: pricing updates, promotions, merchandising and product availability
* Run weekly trading reviews with insights on performance drivers, risks and opportunities
* Maintain and monitor core KPIs, flagging variances and recommending corrective actions
* Support budgeting and forecasting by providing accurate trading data and insight
* Execute commercial initiatives and projects defined by the Head of eCommerce
* Produce weekly and monthly dashboards covering sales, margin, advertising performance and operational KPIs
* Analyse trading data to identify growth levers and provide actionable recommendations
Amazon Trading & Operations
* Manage day‑to‑day Amazon operations including listings, content, inventory, advertising inputs, promotions and compliance
* Ensure product detail pages are fully optimised for visibility, conversion and brand consistency
* Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, buy‑box, inventory health)
* Implement best practices and process improvements to drive operational efficiency
* Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities
Cross‑Functional Collaboration
* Coordinate with marketing to ensure alignment between trading priorities, advertising and promotions
* Partner closely with supply chain to maintain optimal stock levels and resolve availability issues
* Support technical and regulatory compliance by ensuring listings and claims meet requirements
* Collaborate with customer service on D2C issues and customer experience improvements
* Maintain relationships with external partners, agencies and platform account managers as needed
Experience
* Minimum 5 years’ experience in eCommerce marketplace management (Amazon essential)
* Proven experience driving growth on products/brands through Amazon
* Strong commercial and analytical skills with understanding of P&L drivers
* Experience managing promotions, pricing, content optimisation and trading calendars
* Background working cross‑functionally with supply chain, operations, marketing and product teams
* Experience in FMCG, food, health, wellness or similar categories (preferred)
Personal Profile
* Amazon expert covering listings, pricing, promotions, FBA, content and reporting
* Highly organised, with ability to manage multiple priorities in a fast‑paced environment
* Bias for action with a proactive, problem‑solving mindset
* Customer‑centric approach to decision‑making
* Data‑driven decision making and proactive identification of new growth opportunities
What we offer
* Competitive salary with annual salary reviews
* 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
* Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
* Flexible hours and work from home available to all staff with an office presence ideally once a week
* Great learning and development and progression opportunities. Yearly bonus structure (based on company targets)
* Enhanced maternity and paternity leave
* Generous company sick pay
* Pension scheme contribution
* Solent social events run by our in‑house social team
* Cycle to work scheme
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