Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.
We are Heartists
“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what’s good for them- and good for the world.
Job Description
The Role
* Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility.
* To develop in conjunction with the Cluster Director of Sales & Marketing structures, timely, achievable personal business plan.
* To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel.
* Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment)
* Maintains a high level of exposure for the hotel through direct sales, telephone and written communications.
* Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for a comprehensive client servicing, achieving targets and maximum productivity.
* Provide service that is sincere, warm and enthusiastic, ensuring guests’ & colleague’s satisfaction at all times.
* Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence.
* To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
* To generally promote and ensure good inter-departmental relations
* To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
* To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
* Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and Heartist.
* Maintains professional business confidentiality.
* To adhere to Company and Hotel rules and regulations at all times.
* Flexible to adapt to sudden increase in working hours as per business needs.
Qualifications
* Proven experience as a Sales Manager, preferably in the hospitality industry.
* Strong understanding of F&B operations and Sales strategies.
* Excellent communication and negotiation skills.
* Ability to build and maintain relationships with clients and stakeholders.
* Creative and strategic thinker with a proactive approach.
* Strong organizational and time management skills.
* Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
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