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E-commerce assistant

London
FINESSE
Assistant
Posted: 19 August
Offer description

Role: E-Commerce Assistant

Location: Los Angeles, CA or London, UK

Reporting to: Senior Brand Manager

Company Overview

Driving innovation between fashion and technology, FINESSE is pioneering a new paradigm within the fashion industry that is more efficient, faster and more sustainable. Similarly to how a hedge fund would analyze stock performance and hedge its bets, FINESSE utilizes advanced machine learning and artificial intelligence on social & proprietary data to determine what styles will be trending next and the exact quantity to produce. Leading an era of predictive fashion, FINESSE’s algorithmic underpinnings allow for the creation of best-in-class products brought to market faster than the competition and done so more affordably and ethically. Instead of overproducing garments by the tonnes and coating the industry in garments no one ever asked for, FINESSE produces what is wanted, when it is wanted, eliminating the fashion industry’s footprint as the second largest polluter in the world.

Our Culture

Nestled between both the right and left brain, the FINESSE team consists of both an engineering and a creative culture, synthesizing two areas that have long remained separated. The FINESSE culture is one of excellence and dedication, of dreamers & doers. We envision the next age of fashion & consumer and then get to work to implement it, always thinking creatively, innovatively and collaboratively to create real change. We are energetic, highly creative and hungry for revolutionary change.

The Role

In this role, you’ll support everything from product uploads and site merchandising to campaign launches and performance tracking, ensuring a phenomenal digital experience. You’ll work closely across marketing, creative, and operations to keep products, content, and promotions accurate, brand-aligned, and optimized for sales.

Key Responsibilities

* Manage Shopify updates, including product uploads, site merchandising, and content
* Support inventory tracking, restocks and maintain accurate product information and pricing
* Monitor site functionality, flag and resolve issues quickly
* Monitor site functionality, conduct daily/weekly site audits and prepare reports
* Assist in campaign execution, including product collections, promotions, and sale launches
* Collaborate with marketing to ensure creative assets and product launches are delivered on time
* Prepare and maintain sales, traffic, and product performance reports using tools like Google Analytics, Power BI, or other analytics platforms
* Support customer journey improvements through testing
* Coordinate with external vendors, partners, and marketplaces for product setup and maintenance.
* Maintain organized asset libraries and product information in shared systems (Dropbox, Miro)
* Assist with cross-functional projects involving marketing, merchandising, logistics, and creative teams

Recommended Background

* 1-2+ years in e-commerce, merchandising, or retail operations (fashion experience a plus)
* Strong attention to detail and organizational skills
* Proven experience with end-to-end project management and execution
* Familiarity with Shopify, Dropbox, Miro and Google Workspace
* Ability to work cross-functionally and manage multiple priorities
* Excellent written and verbal communication skills
* A proactive approach and eagerness to learn

What You’ll Love at FINESSE

* Being at the forefront of revolutionizing the fashion industry with AI-driven innovation.
* A close-knit, world-class team passionate about changing the face of fashion.
* A diverse and inclusive work environment that values individuality.
* Competitive benefits, including generous allowances for meals and transportation.
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