Executive Events Host page is loaded## Executive Events Hostremote type: On-sitelocations: Derby, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ490456**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# **Executive Events Host****Based- Duffield Bank House, Derby DE56****40 Hours- (Monday-Friday)****JLL empowers you to shape a brighter way.**Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**Working within the Executive Services team the Executive Events Host will have team leader responsibility and work closely with all service lines to drive and maintain 7\* service standards. Duffield Bank House is a 16th Century property located on the bank of the River Derwent. Purchased by Rolls-Royce in 1936 its main purpose today is hosting senior Rolls-Royce executives and their customers for conferences, formal dinner, garden BBQ’s and overnight stays. Reporting to the Executive Host Manager you will focus your day-to-day efforts into service improvement, guest satisfaction and team training.**What your day-to-day will look like:**Be part of a small team of Executive hosts to support the daily running of the sites.Supervising the facility operations including maintenance, conference facilities, security procedures and health and safetyFlexible working hours including evening work with some overnight staysDriving a working Health and Safety cultureEnsuring a high standard of cleaning, catering and maintenance. Make sure all issues are escalated appropriatelyBe adaptable to change and able to operate on a flexible rota systemAbility to host high profile guests with discretion and maintain a 7\* serviceSupport logistics of customer visitsAble to manage bookings effectively with working knowledge of Microsoft applicationsFully understand and work within client strategies, policies and proceduresProviding VIP service including concierge and serviceDevelop effective working relationships with key stakeholders and clientsEnsuring AV/IT systems are in working order dailyForming the role of Duty Manager to ensure overall safety, operational management and maintaining high service standards.Support emergency procedures as outlined and when requiredLead by example within the team to drive a customer-centric style of serviceRecord and track customer preferences for future visitsRun on the job training sessions for the wider team to improve overall service standardsDevelop ways of improving service or guest satisfaction through innovation.**Person Specification**Extensive hospitality and/or customer service experienceCustomer centric service style, putting the customer firstIdeally previous management or supervisory experienceAbility to remain calm under pressureEffective communication skills both with colleagues and customersCultural awarenessOrganised and timelyProblem solving abilityGood attention to detail skillsKnowledge and operational experience with Microsoft Office SoftwareDesire to continually improve, adapt and self-developAt JLL, At JLL we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and beyond. We support each other's wellbeing and champion inclusivity and belonging across teams. What sets JLL apart is our culture of collaboration, both locally in the UK and across the globe. Join us in taking the more inspiring, innovative, and optimistic path on our journey toward success as a Executive Events Host in Derby.#LI-DW2**Location:**On-site –Derby, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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