As a Learning and Development (L&D) Administrator at HMP YOI Forest Bank, you will play a key role in supporting the delivery of a high-quality learning culture across the establishment. Working closely with the L&D Manager, you will coordinate training activities, maintain accurate records, and ensure all learning initiatives meet business, contractual, and legislative requirements.
HMP Altcourse serves the courts of Merseyside and the wider North West, maintaining strong community links with a clear focus on rehabilitation and resettlement. We provide high‑quality services that support individuals to make positive changes, offering a wide range of education, training and work opportunities to help residents develop practical, work‑ready skills.
Main Responsibilities
* Act as the first point of contact for all L&D queries, providing timely and professional support.
* Coordinate and schedule training activities, including inductions, mandatory training and development programmes.
* Maintain accurate and up‑to‑date training records using internal systems (e.g., SAP and trackers).
* Support apprenticeship enrolments and ensure all documentation is compliant and correctly recorded.
* Liaise with internal teams and external providers to ensure the smooth delivery of learning programmes.
* Prepare reports and support quality assurance processes, including audits and inspections (e.g., Ofsted and internal reviews).
Qualifications
* Experience in an administrative role, ideally within Learning & Development or HR.
* Strong organisational skills with the ability to manage multiple tasks and priorities.
* High level of accuracy and attention to detail when managing data and records.
* Confident communicator, able to engage with stakeholders at all levels.
* Proficient in Microsoft Office and comfortable using data systems.
* Self‑motivated, adaptable, and able to work effectively in a fast‑paced environment.
Benefits
* £13,865.55 increasing to £14,573.01 after 1 year of service.
* Working days to be discussed at interview.
* Free parking.
* Free meals on site.
* Subsidised gym membership.
* BUPA health benefits.
We are committed to building a workplace for the future, with a strong focus on equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and are proud to be an inclusive employer where everyone can be themselves and thrive.
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