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Job Title: Customer Data Administrator
Job Type: Permanent Full Time
Salary: £24,000 Per Annum
Location: Redditch (must drive due to location)
Administrator:
Do you have a keen interest in data analysis and customer service? My client, within the Studley area, has an exciting opportunity for an individual who has a minimum of 2 years of experience in administration, is proficient in Microsoft Excel, and has excellent customer service skills. They are offering a competitive salary, 25 days holiday plus bank holidays, on-site parking, and the potential to work from home 2 days per week!
Key duties and responsibilities:
* Extracting data from Excel Spreadsheets for Customer Use
* Handling customer interactions effectively whilst adhering to company standards, procedures, and expectations
* Generate reports and extract information from the CRM and in-house systems.
* Dissecting problems and identifying solutions
* Deliver excellent customer service to both customers and stakeholders.
* Maintaining spreadsheets and meeting team and individual objectives
Skills and Experience Required:
* At least 2 years of experience in customer service/administration
* Excellent communication skills, both written and verbal
* Proficient with Excel and data extraction
* Strong attention to detail and precision
* Strong problem-solving skills
If you feel you have the experience and passion for this role, please click ‘APPLY’ with your up-to-date CV or email your CV to [email address].
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