Are you passionate about delivering top-tier quality in fast-paced environments? Do you thrive on solving complex problems, improving systems, and being the go-to person for ensuring customer satisfaction? If so, this opportunity could be your next career move. A leading innovator in the world of Engineering is looking for a Senior Quality Technician to join their high-performing team. You'll be at the heart of customer quality management, investigating issues, leading improvements, and making sure every product that leaves the facility meets world-class standards. What You’ll Be Doing as their next Senior Quality Technician: Own the quality process — manage customer complaints, warranty cases, and in-house rework Lead failure investigations — dive into root causes and drive corrective actions using 8D problem-solving tools Collaborate across departments — work with production, engineering, and support teams to embed quality across operations Support audits and compliance — coordinate internal audits and help maintain robust quality systems Be the voice of quality — prepare reports, communicate findings, and lead continuous improvement projectsWhat You’ll Bring as an experienced Quality professional: 3 years’ experience in a manufacturing or engineering environment Proficiency with quality tools (8D, root cause analysis), ERP systems, and MS Office Strong understanding of engineer...