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Executive Assistant Office Manager, West Midlands
Client: Fintellect Recruitment
Location: West Midlands
Job Category: Other
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EU work permit required: Yes
Job Views: 3
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
Our Client
Our client is a very early-stage financial services provider operating in personal finance and business banking. They plan to launch with a focus on credit cards, then expand into personal and business current accounts, and eventually apply for a banking license.
They have substantial funding, making this an exciting opportunity, more than many well-known fintechs had at the same stage.
The role of the Executive Assistant / Office Manager
The Office Manager/Executive Assistant will organize and coordinate office administration and procedures, ensuring efficiency, effectiveness, and safety. They will also provide high-level administrative support to the Managing Director and occasionally to the future Board of Directors.
* Manage office organization, reception team, IT liaison, project management, and ensure deadlines are met; oversee company documents' security, integrity, and confidentiality.
* Coordinate calendars, schedule meetings, handle correspondence, and manage HR matters, acting as liaison between management and staff.
* Perform duties professionally, adhering to procedures, policies, and guidelines.
Duties & Responsibilities
The main responsibilities include, but are not limited to:
* Organize office operations, ensure compliance with Health and Safety and GDPR regulations.
* Establish and maintain effective electronic and hard copy filing systems; develop data management procedures.
* Collaborate with IT support for office efficiency; plan and procure hardware/software; review special projects.
* Manage company website and PR activities, update social media accounts regularly.
* Understand and utilize the Property Management System (Qube) for reporting.
* Manage office supplies and liaise with suppliers.
* Handle recruitment, induction, training, and employee records.
* Review and update the Employee Handbook for legal compliance.
Administrative Duties
* Schedule appointments and meetings, resolve diary conflicts.
* Attend meetings, take minutes, and circulate them.
Skills Required
* Strong organizational and planning skills.
* Excellent communication and interpersonal skills.
* Professional telephone manner.
* High attention to detail and problem-solving abilities.
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