Company description
Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again.
For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Technology Risk Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
#LI-Hybrid
This is the job
Are you a strategic thinker with a broad understanding of technology risk across diverse platforms and functions? Do you thrive in collaborative environments and enjoy influencing senior stakeholders to drive meaningful change? If so, we’d love to hear from you.
We’re looking for a Technology Risk Manager to join our Operational Resilience team within the Chief Operating Office. This is a pivotal role, supporting enterprise-level risk oversight and helping shape the future of technology risk management at The AA.
What will I be doing?
* Lead and evolve our First Line of Defence (1LOD) technology risk framework, ensuring alignment with enterprise risk structures.
* Partner across IT, Change, Digital, Data, and third-party suppliers to identify and assess risks beyond immediate functions, bringing a holistic COO lens.
* Deliver risk and control effectiveness assessments and support RCSA campaigns to uncover and address technology vulnerabilities.
* Prepare and present high-quality risk reports, KRIs, and MI to senior leadership, translating complex data into compelling narratives.
* Facilitate the COO Risk Coordinators Community of Practice and drive awareness and training initiatives.
* Influence and advise stakeholders at all levels, balancing assertiveness with diplomacy to drive risk mitigation strategies.
What do I need?
* Broad technology risk experience across multiple domains, with the ability to assess, analyse and communicate risk through compelling narratives that influence decision-making.
* Strong stakeholder engagement skills, able to build trust, challenge constructively, and navigate complex dynamics with confidence and diplomacy.
* Creative and strategic thinker who can look beyond the immediate and identify risks across wider COO functions, bringing fresh perspectives to problem-solving.
* Deep understanding of enterprise risk frameworks and regulatory standards (e.g. NIST, ISO, GDPR, SOX), with working knowledge of cloud, data governance, systems architecture, and emerging technologies like AI and RPA.
* Resilient and adaptable team player, comfortable managing competing priorities and delivering under pressure while supporting others and fostering collaboration.
* Professionally qualified (e.g. CISSP, CISM, CRISC, CISA, ITIL) or with equivalent experience, and commercially aware with strong analytical skills to draw insight from diverse data sources.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
1. 25 days annual leave plus