Deputy Head of Operations Scotland
Marie Curie is the UK’s leading end‑of‑life charity. We are the largest non‑NHS provider of end‑of‑life care in the UK, delivering community nursing and hospice care across the country. Our research pushes the boundaries of knowledge and our campaigns fight for a world where everyone can live with the best possible quality of life while ill.
We want a different society. Our mission for the next five years is to close the gap in the number of people missing out on the care they need at the end of life, through growing and transforming our direct care, delivering more practical information, and leading the shape of the end‑of‑life experience.
What You’ll Be Doing
* Deliver high‑level administrative support across Glasgow and Edinburgh teams, including minute‑taking, report creation, and proofreading.
* Lead and manage the administration team, overseeing recruitment, appraisals, training, and day‑to‑day operations.
* Produce and analyse data reports from clinical, operational and quality systems to support decision‑making.
* Ensure accurate use of clinical systems and uphold local policies and procedures across both sites.
* Manage sensitive information and support investigations, disciplinary processes and audit activities.
* Liaise with internal teams, volunteers and external contacts, fostering strong communication and collaboration.
* Oversee local finance operations, including petty cash, reconciliation and delegated budget responsibilities.
What We’re Looking For
* Proven experience managing or supervising an administration team.
* Sound knowledge of administrative procedures and best practice.
* Excellent communication and organisational skills, with a proactive approach to problem‑solving and analytical thinking.
* Strong leadership capabilities, with the ability to coach and mentor staff effectively.
* Proficiency in Microsoft Office and confidence using wider systems to support service delivery.
* Ability to work collaboratively across teams and adapt to changing priorities with professionalism and resilience.
Qualifications
Please see the full job description here:
Salary and Contract
Salary: Marie Curie Clinical Pay Scale Band 4 (aligned with AFC) £30,353 to £33,016
Contract: Permanent, full‑time 37.5 hours per week
Location: Onsite Glasgow Hospice or Edinburgh Hospice with some travel between sites (travel expenses provided)
Benefits You’ll Love
* Annual leave allowance 27 days plus 10 public holidays (pro‑rata)
* Competitive policy for parental/sick leave
* Continuous professional development and industry‑leading training programmes
* Season ticket loan for travelling to and from work
* Defined contribution pension scheme and Marie Curie Group Personal Pension Scheme
* Loan schemes for bikes, computers and satellite navigation systems
* Introduce a friend scheme
* Help with eye‑care cost
* Entitled to Marie Curie Blue Light Card and Benefit‑Hub Discount Scheme
* Life assurance for all employees
Application Process
* Close date for applications: 23rd November 2025
* Interview dates: W/C 24th November 2025
* As part of your online application you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Apply via this link: https://us.smrtr.io/4hgyd
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes staff, volunteers and all those who use or come into contact with our services. We create a safe, supportive and rewarding workplace.
We are committed to a world where everyone can thrive and fulfil their potential. We actively encourage and welcome applications from diverse cultures, perspectives and lived experiences and are a Stonewall champion.
We’re happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk
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