Hamilton Barber Recruitment is working in partnership with a purpose-driven organisation to recruit an experienced Café Supervisor to support the day-to-day running of a busy, customer-focused café operation. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced, flagship environment and is passionate about delivering high-quality service while leading and developing a team. The Opportunity As Café Supervisor, you will play a key role in ensuring the smooth and efficient operation of a high-volume café. You will support the management team in driving performance, maintaining standards, and delivering an exceptional customer experience. This role requires a proactive, organised individual who is confident managing people, performance, and compliance within a fast-paced hospitality setting. Key Responsibilities Operations & Service Delivery * Oversee the daily running of a flagship, fast-paced café * Ensure consistently high standards of food quality and customer service * Lead by example, remaining hands-on within service People Management * Supervise, support and motivate café staff * Lead on rota planning and resource management * Provide coaching and on-the-job training to team members Performance & Commercial Focus * Implement KPI setting and performance monitoring * Drive revenue growth through effective service and upselling * Assist in managing costs, including labour and stock Stock Control & Compliance * Oversee stock control, ordering and waste management * Ensure all health & safety, hygiene and food safety standards are met * Maintain full compliance with policies, procedures and audit requirements About You We are looking for a confident and capable supervisor with strong operational and people management experience. Essential: * Experience working in a fast-paced, high-volume or flagship café environment * Previous supervisory or team leadership experience * Experience managing rotas and staffing levels * Strong understanding of KPIs and commercial performance * Knowledge of health & safety, hygiene and food safety standards * Experience in stock control and cost management * Hands-on approach with previous cooking or food preparation experience What’s on Offer * Competitive salary * Generous annual leave entitlement plus bank holidays * Pension contribution and life assurance * Enhanced pay for evenings, weekends and bank holidays * Ongoing training and development * Staff discounts across café and retail sites * Supportive and collaborative working environment Apply For a confidential discussion or to apply, please submit your CV. Hamilton Barber Recruitment is committed to delivering a transparent and inclusive recruitment process, ensuring all applicants are treated fairly and with respect