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As a Bank Administrator you will be pivotal in providing a centralised administrative and customer service type support to a variety of departments and managers across the organisation. You will be proactive, adaptable and enthusiastic. Your duties will vary with each assignment but will include customer service; data entry; typing; filing; and MS office use. Assignments will be offered to meet the needs of the business, with details of the role and the required skills, hours of work, length of assignment, and reporting line, provided at the time.
Adapting to each role and maintaining your professional skill set and availability for The Childrens Trust will be key.
This role is not open to sponsorship
Role Requirements
Duties and Responsibilities can and will vary from each assignment and will include the following:
* Supporting the requirements of the individual teams for each assignment.
* Handling incoming enquiries and communications with external stakeholders in a professional and welcoming manner.
* Minute taking for various meetings and audio typing on an ad-hoc basis.
* Provide efficient and flexible administrative support to teams.
* Arrange visits for external visitors, including notifying reception; arranging car parking; informing relevant staff members; 'meet and greet' and escorting visitors where required.
* Manage incoming phone calls and voicemail,taking messages and disseminate information appropriately.
* Scan and distribute relevant information where required.
* Format professional, high-quality documents, proof read prior to being sent off for approval.
* Input data and any other relevant information into organisational databases/systems.
* Carrying out general administrative duties such as typing, posting, filing letters and documents.
* Diary management.
* Arranging meetings, including booking of rooms and refreshments, organising agendas and attendees.
* Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
About Us
The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teachers pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Childrens Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Childrens Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UKs diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networksacross the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here.We welcome applications from all who share our ambition regardless of background.We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidates name (and variations thereof). Social media searches will be limited to professional platforms. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Temporary
Job function
* Job function
Finance and Sales
* Industries
Banking
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