Job Description:
Are you an experienced engineer who can provide internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after-sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role for a leading manufacturer of motors, drives, and control systems based in Oxfordshire. We look forward to your application!
Basic Salary:
Up to £42,000 dependant on your relevant experience
Benefits:
* Team bonus paid quarterly
* 4% pension
* Private Medical
* 22 days leave (rising to 25) + Bank holidays
* Early finish on a Friday
Location:
Abingdon, Oxfordshire
Commutable Locations:
Oxford, Reading, Didcot, Bicester, Farringdon, Thame, Wallingford, Newbury, Whitney, Swindon, Aylesbury
Key Responsibilities:
* Work with new and existing customers managing End Users and OEM's.
* Be the focal point of contact for existing customers, account managing their expectations to provide after-sales customer service and sound technical advice, and providing strong support to the external sales team in the field.
* Account manage the expectations of existing customers to cover all their needs, requirements, providing customer service and technical support.
* Provide excellent support to the external sales team in the field.
* Be customer-facing where needed to build stronger relationships with customers.
* Provide accurate quotations where applicable.
* Ensure accurate records are maintained on CRM systems.
Person Specification:
* A technical/engineering qualification either through an apprenticeship NVQ/ONC through to further education covering HNC/HND/B.Eng/M.Eng in a subject to include: Mechanical/Mechatronics/Electrical/Electronic engineering.
* Solid customer-facing B2B experience in a suitable role.
* Worked with appropriate technical products/systems.
* A full driving license as you will be encouraged to be customer-facing in time.
The Company:
Established over 50 years and part of a Global Group, we are a leading manufacturer of motors, drives, and control systems supplying our products into a variety of industrial sectors.
It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales, Sales Engineer, Technical Sales, Telesales, Component Sales, Field Sales, Regional Sales, Territory Sales, Account Manager - Food, Pharmaceutical, FMCG, Beverage, Logistics, Wastewater, Water Treatment, Packaging, Process, Paper, Controls, Drives, Motors, Gearbox, Linear, Automation, Capital Equipment.
Interested?
Please click apply. You will receive an acknowledgement of your application.
Please Note: Wallace Hind Selection has been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded to us directly.
REF: JAC17674, Wallace Hind Selection
#J-18808-Ljbffr