SENIOR CREATIVE MANAGER - GLOBAL MULTI-SITE CONSUMER SERVICES ORGANISATION
This is a rare opportunity to step into a true creative leadership role within an in-house agency operating at significant scale. You’ll define and elevate the creative standard across a complex, multi-audience organisation, balancing brand ambition with real-world impact.
You’ll lead concept development, storytelling and creative direction across a wide range of outputs, while building the systems and frameworks that allow great creative to scale across the business.
What they need
* A highly conceptual creative & design manager who can define and defend a clear creative vision, bringing conviction and clarity to what great looks like, and raising the bar across every touchpoint
* Someone who can translate complex, often ambiguous stakeholder needs into simple, powerful creative direction that teams can confidently execute against
* A creative thought leader, who can shift an organisation from functional output to thoughtful, idea-led creative, without losing pace or practicality
* Someone who can build the systems behind the work - frameworks, playbooks and guardrails that enable creativity to scale consistently beyond the central team
* Someone who can lead with credibility and emotional intelligence, developing an established team while navigating a nuanced, multi-stakeholder environment
What you’re great at
* Developing integrated creative concepts and storytelling platforms that work across digital, print, video and internal communications (not just one-off executions!)
* Applying strong creative judgement across design, motion and content, knowing when to push boundaries and when to anchor in brand consistency
* Using tools like Adobe Creative Suite, Figma and video/animation platforms to both direct and contribute to high-value work
* Creating scalable brand systems, templates and guidance that empower others to deliver high-quality output without constant oversight
* Managing and influencing senior stakeholders with confidence, bringing them on the journey and aligning creative ambition with business reality
* Interpreting emotionally complex user journeys and translating marketing needs into brand stories and creative assets that resonate with their audiences
What you’ll get
* Hybrid working (London or Midlands-based, flexible office attendance)
* 25 days holiday + option to buy more
* Healthcare cash plan + wellbeing support
* Pension contribution
* Significant employee discounts and family-focused benefits