Who We Are:
Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring. With 9 showrooms across the UK and our Head Office based in Loughborough, we are passionate about delivering the highest quality products alongside exceptional customer service.
We work with homeowners, designers, and trade professionals to bring beautiful spaces to life, and pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence.
Due to continued growth, we are looking for a Customer Support Advisor to join our Head Office team. As we expand from strength to strength, we would love to hear from you!
Salary:£26,000 to £28,000 per annum
Working hours:37.5 hours per week.
Location:Head Office, Loughborough
The role:
As a Customer Support Advisor, you will play a key role in delivering an exceptional customer experience from purchase through to delivery and beyond. Working within a fast-paced and collaborative environment, you will support both customers and showroom teams, ensuring all queries and issues are handled efficiently and professionally.
Your role will involve managing customer relationships, coordinating logist...