End Date
Wednesday 04 June 2025
Salary Range
£39,825 - £44,250
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
We serve millions of customers every day, from individuals and families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow.
Job Description
JOB TITLE: Content Designer
LOCATION(S): Leeds
SALARY: £39,825 - £44,250
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least
two days per week, or 40% of our time in the Leeds office.
About this opportunity
We’re part of the Segments & Propositions Platform at Lloyds Banking Group, focused on delivering new or enhanced propositions for underserved customer segments within the bank.
Our work is predominantly app focused, across the three main brands of Lloyds, Halifax and Bank of Scotland, together serving over 20 million customers across the three banking apps. The design team works closely with product, analytics and engineering to solve problems for customers—researching, crafting and delivering new and innovative propositions and features.
It’s an exciting time, as we’re broadening our offering to build deeper, more valuable relationships, and are expanding the team in the Goals and Planning space.
We have a unique opportunity, with the breadth of products and services that LBG offers, to help customers achieve their savings goals and future aspirations. And perhaps with the right financial education, engagement and empathy, even achieve those aims faster.
What you’ll be doing
* You’ll design the app content for Goals and Planning propositions.
* You’ll create engaging, readable, accessible content with genuine empathy for people—understanding their needs, aspirations and challenges.
* You’ll provide consistency in the way we have conversations with customers, across topics and touchpoints.
* You’ll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other’s thinking.
* You’ll primarily work in Figma and Figjam.
* You’ll enjoy and contribute towards a bold, positive and inclusive team culture.
* You’ll be equally comfortable running a stakeholder call to share a new language test, being heads-down working on content for a new journey, or listening in to a usability test with a customer.
About you
* You’re passionate about delivering all things content design.
* You’re skilled and competent at what you do. You pride yourself on your work and have a strong attention to detail.
* You’ve created content for iOS / Android apps before and are always up to speed with content design best practices.
* You always take ownership of your work and are good at managing your own time. You’re able to balance multiple tasks at once.
* You care about your craft and ultimately want to make a difference. You’re an advocate for simplicity, usability and accessibility.
* You’re proactive, always looking for the next innovation or efficiency.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 28 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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