Summary
You will provide an exceptional high standard of building services provision (planned and reactive) within a commercial occupied environment and with the utmost regard for customer service. Covering sites across the Cambridge Region, you will deliver PPM relating primarily to air conditioning and related equipment in line with agreed programmes / SLA’s to meet client and statutory compliance. You will cost and complete reactive works identified through PPM work undertaken when requested and provide service support as part of a team providing quality service delivery 24/7.
Responsibilities
* Ensure work is undertaken in line with specific method statements & risk assessments and relevant safety legislation and NG Bailey health and safety systems and procedures.
* Provide excellent service delivery by ensuring PPM tasks and reactive works are completed within contractual service level agreements to meet KPI’s.
* Ensure that all applicable site documentation is kept up to date as this will be regularly audited either by internal or external parties.
* Assist with supervision of sub‑contractor works ensuring compliance and adherence to applicable H&S standards when required.
* Required to undertake overtime where works cannot be performed during non‑working hours.
* Manage the completion of minor works carried out by others.
* Utilise the client’s CAFM system so that accurate information is provided related to our service provision.
* Demonstrate appropriate health & safety knowledge to ensure safe delivery of all work.
* Ensure that all operational activities are carried out in compliance with internal regulations and external legislation governing the business operations.
* Capable of working independently and when requested managing reactive works carried out by others.
* Complete all required documentation, job sheets and certificates.
* Core hours are 0800–16.30 Monday to Friday, with a requirement to be part of the out‑of‑hours emergency call‑out team.
Qualifications
Essential:
* Qualification and experience in heating & ventilation/air conditioning.
* Worked on various manufacturers’ systems, carrying out PPMs in line with SFG20 or equivalent with advanced fault‑finding diagnostic experience.
* Capable of undertaking reactive repairs with minimal supervision.
Desirable:
* IOSH Working / Managing Safely.
* Safe system of Work Procedure – PTW; RAMS etc.
* L8 Training.
Benefits
* Competitive Salary + Company Van (Plus Fuel Card) + Flexible Benefits + Plus On Call Allowance.
* Travel Time paid other than first and last half hour.
* 25 Days Holiday plus bank holidays.
* Pension with employer contribution.
* Sick Pay.
* Personal Wellbeing and Volunteer Days.
* Private Medical Insurance.
* Free 24/7 365 Employee Assistance Program to support mental health and well‑being (including counselling sessions and legal advice).
* Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax‑Free Bikes.
* Personal development programme.
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