Customer Service Coordinator £24,000- rises after probation period Maidstone parking on site Full time- permanent Are you a confident communicator with a genuine passion for delivering excellent customer service? This could be the perfect opportunity for you. Our client, a well-established and supportive business, is seeking a motivated Customer Service Coordinator to join their friendly team. This is a fantastic role offering strong progression opportunities, and a positive working environment with no weekend work. Key duties include: Acting as the first point of contact for both B2B and B2C customers via phone and email Processing and chasing customer orders Investigating and resolving discrepancies and invoice queries Updating internal systems and maintaining accurate customer records Providing general administrative support to the Customer Service department Composing professional and well-written email responses Following internal processes to resolve customer queries effectively Collaborating with your team to meet deadlines and service standards Essential Requirements: Previous customer service or office admin experience (not essential) Good IT skills, including Microsoft Word, Excel, and Outlook Excellent written and verbal communication skills Strong attention to detail and accuracy A positive, can-do attitude and eagerness to learn Confidence working as part of a team in a busy office environment Good organisational skills and the ability to prioritise tasks effectively Whats in it for you? A friendly, stable team environment Full training and ongoing support Career progression Free on-site parking No weekend working This is a fantastic opportunity for someone looking to join a stable and friendly team offering great benefits and a long-term career, with no weekend working. If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration! This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment.