Responsibilities:
1. Assist in promoting the reputation of the Trust as a high-quality healthcare provider.
2. Work as part of the Patient and Staff experience team.
3. Contribute to and assist with the delivery of a corporate communication strategy and associated initiatives to support the Trust's strategic objectives related to Patient and Staff experience, including leading aspects of the strategy as appropriate.
4. Develop and implement tactical communication plans to support various Patient and Staff experience programmes and services, collaborating with internal audiences and external partners, such as those involved in the integration agenda and Sustainability and Transformation Plans (STPs).
5. Liaise with the Communications and Marketing teams to provide a high-quality, professional, and proactive service that adopts best practices and innovative approaches to achieve the Trust's objectives.
6. Support event management activities, including GP Education and promotional events.
7. Work with the patient engagement/experience team to lead, develop, and coordinate patient and public engagement activities across the Trust to influence service development and delivery.
8. Ensure compliance with NHS and Trust corporate identity guidelines and industry standards.
9. Promote flexible working arrangements to accommodate individual needs, ensuring service continuity and patient care.
This job description is intended to outline the main responsibilities and is not exhaustive. The Trust reserves the right to amend responsibilities as necessary.
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