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To maximise our MSU (Mobile Service Units) productivity, effectiveness and profitability, to support all branch accounts and to drive profitable growth. To ensure all operational & maintenance policies & procedures are adhered to.
Essential Functions/Responsibilities:
1. Support the Branches SG&A, NSFE and Revenue controls
2. Drive productivity of MSU’s
3. Track working times from time sheets and trackers (Time for Time)
4. Reduce travel times of our fitters and down time
5. Upskill our techs to work on all types of our equipment
6. Support the Cappellotto and LAG aftersales department
7. Validate all job cards and parts replenishment and stocks
8. Manage, coach and support MSU’s and Grays tanker workshop to ensure successful management & efficiency of the times
9. Provide ongoing support, training and development to branch MSU & workshop staff
10. Deliver cost & productivity savings through process improvement
11. Accountability for EH&S inspections and lead issue closure rate to ensure 100% are closed within 30 days
12. Drive EH&S policies and procedure adherence & ensure MSU’s are maintained to the highest possible standards (kept clean and tidy & that at all times compliance of the Company’s EHS Policy through quarterly audits).
13. Deliver cause and effect analysis for any accidents which may occur and implement preventative measures to ensure no further occurrences
14. To ensure work is progressed and maintained through workshops plus all staff are aware of & adhere to the Company’s servicing and inspection guidelines.
15. To encourage good workshop practices & ensure tool registers are maintained and reported monthly
16. To drive vendor spend down with relevant Branch managers
17. To ensure MSU productivity and continue to drive in-source of maintenance activities (supported by Cost Benefit Analysis)
Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.
Minimum Requirements:
* Demonstrated Leadership skills
* Understanding of all TIP branch and workshop metrics in production
* Excellent communication skills both internally & externally
* Motivational skills and able to energise MSU’s and workshop teams
* Excellent communicator & strong facilitation skills
* Negotiation Skills
* IT literate
* Ability to understand and deliver against liquidation targets
* Knowledge of Tanker/trailer maintenance procedures & standard times (e.g., Matrix or other maintenance/compliance software)
* Detailed knowledge of all ALS/Matrix applications
* Good people recruitment and development experience
* Enthusiastic with a strong desire to succeed plus a real commitment to driving 100% branch satisfaction
* Organisational ability and be able to prioritise workloads and meet deadlines
* Self motivated
* Understanding of and ability to apply the TIP Values
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