Patient Services Administrator
Haywards Heath Hospital | Administration | Permanent | Full Time |
£25,545 per annum
37.5 hours per week
Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you.
This role is dedicated to our Pre-Assessment department and will incorporate all administrative duties.
Our Pre-Assessment Team at our Haywards Heath Hospital currently have an opportunity for a dedicated Patient Services Administrator. Start your journey with us whilst we’ll support you to be your best.
The Role:
You’ll be a smart, friendly and enthusiastic member of the team providing vital administrative support. Duties include the management of all pre-assessment appointments and related departmental tasks. Your IT and organisational skills will be supported by an excellent telephone manner. You will interact with Consultants, Patients, and Colleagues, being sensitive to our customers’ needs and providing excellent customer service. Administration and keyboard skills are required. Previous experience of working in customer service environment is preferred, but not essential. Full training will be provided.
Key tasks:
1. Dealing with both incoming and outgoing calls
2. Arranging /changing pre-op appointments
3. Preparing clinic paperwork
4. Providing administrative support to clinical staff as required
5. Accuracy in data inputting and able to work under pressure
6. Flexibility in working pattern and duties
7. Previous knowledge or experience of working within healthcare administration / reception or hospitality industry is preferable but not essential
8. Good IT and Key Boards Skills Required
9. Good communication/interpersonal skills
10. Self-motivated and able to work alone and a part of a team
11. Well presented with strong customer service skills
Nuffield Health Haywards Heath Hospital.
Opened in 1993 and close to the centre of Haywards Heath, the Nuffield Health Haywards Heath Hospital provides a wide range of medical services from minor procedures through to major surgical specialties. With three theatres, comprehensive outpatient facilities and 26 en-suite beds, ours is a well-planned hospital with a clean, modern environment. We are proud of our consistently high standards of patient care which is delivered by our fantastic team throughout the whole patient journey.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.