Administration Coordinator - Lung Cancer Screening
Closing date: 28 June 2026.
The Medical Specialties Division is looking to recruit a full‑time Administration Coordinator to work within the Lung Cancer Screening administration team.
The post holder will work closely with all members of the administrative and clinical teams, including medical staff, nursing staff and support workers, and act as the first point of contact in communication with participants, GPs and other external hospital staff.
Main Duties
Cover reception areas at Finchley Memorial Hospital and Mortimer Market Centre and conduct phone screens of eligible members of the public. Duties are rotational, with some opportunity for remote working. Escalate and troubleshoot issues to the Administration Supervisor and contribute to proactive solutions to routine problems. Manage a busy and varied workload, with excellent written and verbal communication and strong interpersonal skills as essential.
Knowledge and Qualifications
* Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
* Knowledge of the full range of administrative procedures, acquired through training and previous experience in an administrative environment.
* Awareness of confidentiality requirements and knowledge of the Data Protection Act.
* NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
* Experience working in a non‑routine environment, with demonstrable evidence of problem solving and resolving issues as they arise.
* Experience working in a customer‑facing environment, resolving queries and using initiative to ensure first‑class service delivery.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any previous criminal convictions.
Salary
£34,186 to £37,389 a year, per annum, inclusive of HCAS.
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