Company Description
ABOUT LGC NATIONAL LABORATORIES:
LGC’s National Laboratories deliver a range of expert science functions and services in partnership with the UK Government, business, healthcare, and academia. We manage and operate several national laboratories on behalf of government agencies, such as the UK National Measurement Laboratory (NML), MHRA Laboratories Team and National Reference Laboratories, as well as hosting the unique function of the ‘Government Chemist’.
As home to many world-leading scientists, LGC’s National Laboratories provide a wide range of expert analytical science services and subject matter expertise to a broad spectrum of customers, stakeholders, and global forums. In addition, we undertake contract research and development projects for a range of customers in both the public and private sectors. Our work addresses fundamental and emerging measurement challenges, helping to foster innovation and promoting productivity and economic growth.
Job Description
The Building Services Manager is tasked with maintaining smooth operations of the building while ensuring a safe and functional work environment for office and lab areas. They will be the main contact for building-related matters and planned maintenance activities. This will be accomplished by coordinating external contractors effectively in collaboration with the landlord, Site Operations, and other teams located at Guildford. Responsibilities involve managing compliance within the LGC property with respect to industry workplace regulations such as fire, water, electrical, medical gases, environmental, and others. The role also includes active oversight of building maintenance contracts, including the site-based maintenance team, ensuring all contracts are established and deliver good value.
Key Responsibilities
Internal Responsibilities
1. Oversee the daily operations of building services including collaborating with the Landlord when necessary,, raising work permits
2. Handle the frontline building management system (BMS) and guide the resolution of building services "help-building" tickets by leading the Site Maintenance Team effectively
3. Coordinate PPM and reactive management on-site through the Site Maintenance Team
4. Support the operations team in proactively working to deliver continuous improvement projects related to infrastructure improvements
5. Oversee project management of fit-outs, renovations, etc., in line with business requirements, providing technical support and oversight for projects and equipment replacement as required
6. Manage related quality procedures and policies
7. Efficiently handle related paperwork (such as contracts, commissioning documentation, quality and health and safety) within SharePoint Online
8. Provide internal site-related communications/updates when required
External Service Partners
9. Coordinate support service contracts and interactions with external service providers, including participation in monthly contract meetings and making sure they fulfill the agreed service levels
10. Manage key laboratory service contracts including, but not limited to, water purifiers, dish/glass washers, balances, pipettes, LEV equipment (such as fume cupboards), laboratory gases, gas regulators, and centrifuges
11. Select and procure works, goods, and services, and subsequently manage maintenance/engineering contractors on-site
12. Develop and put into action policies and procedures for external services to ensure efficiency and adherence to company health and safety standards and regulations
13. Conduct regular audits and inspections to ensure the quality of services provided meets or exceeds expectations
14. Ensure housekeeping and cleanliness are delivered to the highest standards during maintenance work
15. Assist the Team Leader in revising finance documentation (Capex & Opex)
16. Prepare and receive goods orders in collaboration with the Facilities Coordinator
Landlord
17. Collaborate with the landlord to ensure servicing of the communal infrastructure and any connections with LGC systems or infrastructure
18. Manage the ongoing relationship with the landlord, serving as the first contact for mechanical services like electrics, HVAC, and utilities. Ensure important metrics and service levels are established and monitored, with any issues resolved promptly.
Well-being and Safety
19. Maintain health and safety standards within all areas of responsibility by performing regular site walks/inspections and verifying compliance of pressure vessels/laboratory gas systems
20. Be part of the incident control team for the Guildford site, support site evacuations, and fire drills
21. Manage related contractors visiting the site (site rules, risk assessments, etc.), review RAMS for maintenance projects
22. Join monthly QSHE meetings and aid the SHE team in preparing risk assessments
23. Perform environmental management duties in collaboration with the SHE team, for example, handling the trade effluent licence and being the responsible person (in Guildford) for Legionella monitoring.
24. Oversee completion of discharge consent paperwork
Site Operations Team
25. Lead, manage, and develop the Site Maintenance Team, encouraging a culture of excellence and steady progress
26. Provide support to the Team Leader and cooperate with the Soft Services Manager on site-based projects involving continuous development
27. Provide support on activities related to site procedures, business continuity, and associated documentation
Qualifications
Knowledge, Experience and Technical Skills
28. Strong project management experience within building services
29. Previous operational and contract management experience focused on service delivery to time and budget
30. Strong understanding of health and safety, environmental, and building regulations
31. Experience with Building Management Systems (BMS)
32. Practical understanding of laboratory infrastructure, related plant room equipment, and medical gases preferred
33. Extensive engineering and/or building management background preferred
34. Good IT skills, including Microsoft Office 365 and SharePoint
35. Familiarity with AutoCAD is preferred
36. Experience managing a small team desirable
Person Specification
37. Proactively initiate and implement improvements where required
38. Flexible, creative, proactive, and energetic with the ability to lead and achieve results under pressure while managing multiple priorities
39. Excellent interpersonal skills with the ability to communicate (verbally and written) at all levels both within the company and with suppliers and contractors, demonstrating the qualities of a great teammate
40. Excellent organizational and problem-solving skills
41. Provide out-of-hours support where required
Additional Information
ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.
OUR VALUES
42. PASSION
43. CURIOSITY
44. INTEGRITY
45. BRILLIANCE
46. RESPECT
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website
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