Employer North West Ambulance Service NHS Trust Employer type NHS Site Trustwide Town Cumbria, Lancashire, Greater Manchester and Merseyside Salary £24,937 - £26,598 Per Annum Salary period Yearly Closing 04/11/2025 23:59
Ambulance Care Assistant
Band 3
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
The Trust is looking to recruit staff who are committed and flexible to work as Ambulance Care Assistants for the Patient Transport Service, providing high quality care and support to patients being transported for non-emergency appointments.
The successful candidates will be responsible for safely transporting patients to and from treatment centres, ensuring that they are supported and cared for appropriately during their journey and that any patients feeling unwell are provided with appropriate assistance.
Visa sponsorship is not possible for this role for either candidates or existing employees. The skill level and salary for this role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role in question and for a suitable period to allow training and execution without requiring sponsorship.
You will hold a valid UK manual driving licence with no more than 3 endorsement points (in exceptional circumstances a maximum of 6 points may be considered).
The vacancies for this recruitment are in Cumbria, Lancashire, Greater Manchester and Merseyside
Main duties of the job
As an Ambulance Care Assistant within Patient Transport Services, you will provide the effective transport of patients, providing appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or the manoeuvring of wheelchairs around hazards or in constricted environments.
In all cases you must be able to support patients with empathy, care, and dignity, ensuring that their journey is safe and comfortable and that any required support and care is offered. You will need to select and apply appropriate skills and equipment safely and within appropriate level of training, competency, and scope of practi[...]
We have organised some support sessions for those interested in this role to enable better understanding of this role the application and process. To book your place please click the link below to select a date and time you wish to attend.
North West Ambulance Service NHS Trust provides non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Our highly skilled staff provide essential care to patients in the community and take people to hospital or a place of care if needed.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
First stage Interviews will be held on Saturday 15 th and Sunday 16 th November at our Liverpool and Bolton locations
All candidates meeting the required benchmark will then be invited to take a Driving assessment and slots will be available Monday to Friday w/c 24 th November.
Should you be successful for this role, you will be required to complete pre-employment checks ahead of a post-recruitment training course for 3 weeks.
We are running courses full time Monday to Friday with the first course commencing 23 rd February 2026 with further course dates to be confirmed. Training venues will be confirmed at the offer stage. Full attendance is 100% mandatory.
Positions are full time.
Shift information.
Shifts are currently 8 or 10 hours in duration with a 30-minute meal break; these are worked over 4 or 5 days (based on a full-time position). The PTS service provides transport for patients 7 days per week, including Bank holidays and weekends. Our hours of operation are currently 06:00 – 01:00 with a range of shifts to cover these hours.
Person specification
Skills / Attributes
* Good interpersonal skills
* Able to work as part of a team and on own initiative
* Good written skills and communication skills (must be able to complete journey documentation clearly and accurately)
* Able to relate to people from different backgrounds and cultures
Qualifications / Attainments
* Educated to a minimum of level 1 literacy and numeracy standards or relevant experience in a similar role
* Willing to undertake further training as and when required
* Hold a valid UK Manual Driving Licence (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
* Educated to GCSE standard or above or equivalent vocational qualification.
Knowledge / Experience
* Effective social skills gained from dealing with the public
* Experience or knowledge of caring for people or volunteer work
* St. John, Red Cross or other 1st Aid experience
Health
* Ability to undertake the full duties of the job role
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
A valid right to work and identity check
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.
From 1 st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name HR Hub Team Job title HR Hub Team (Recruitment) Email address nwas.recruitment@nwas.nhs.uk Telephone number 03451122018 Additional information
Before submitting your application for the role of Ambulance Care Assistant please ensure you have read through the attached job description and person specification.
For further details / informal visits contact: HR Hub Team
PLEASE NOTE: This advert may close early if a high number of applications are received
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