We are currently recruiting a Client Services Manager ( 12 month contract )for our Didcot office. The successful candidate will demonstrate an eagerness to learn and have a flexible approach to their work.
Within a team, you will have the following responsibilities:
* Manage a portfolio of clients, acting as the main point of contact, providing advice, resolving queries, and building long-term trusted relationships
* Review work prepared by client services team, giving constructive feedback and ensuring technical accuracy
* Monitor deadlines for VAT, Companies House, and HMRC submissions, ensuring compliance with all statutory requirements.
* Oversee workflow management, allocating tasks across the team to meet client and practice deadlines.
* Lead, mentor, and develop team members through regular one-to-ones, objective setting, coaching, and technical training.
* Identify opportunities to improve efficiency and client service, recommending new processes, technology, or service offerings.
* Support Senior Manager with business development, client onboarding, and practice growth initiatives.
* At least 6 years’ experience with a minimum of 3 years post-qualification within a UK accountancy practice, managing a client portfolio.
* Proven technical expertise in accounting and bookkeeping processes, with strong knowledge of FRS 102. Experience with LLP SORP and IFRS would be advantageous.
* Experience reviewing statutory accounts, VAT returns, and management accounts.
* Strong leadership and team management skills, including mentoring, motivating, and supporting staff.
* Excellent organisational skills, with the ability to manage multiple priorities and deadlines
* Strong communication and interpersonal skills, with proven ability to build trusted client relationships and resolve technical or service-related issue.
* Commercial awareness and the ability to identify opportunities to enhance client service.
* Proficiency in accounting software (e.g., Xero, QuickBooks, Sage) and Microsoft Office.
What we offer:
At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support and flexibility.
For further information about Centralis, visit us at www.centralisgroup.com
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