Birmingham, Blackpool, Cardiff, Glasgow, Leeds, Newcastle-upon-Tyne, Sheffield
Job Summary
Join Our HR Transformation Team!
Are you passionate about HR transformation and eager to make a significant impact on the Civil Service? The Department for Work and Pensions (DWP) is looking for talented individuals to join our HR Transformation team, part of the People and Capability directorate. Formed in January 2024, our team focuses on transformation, business readiness, and supporting the cross-government Synergy Programme.
About HR Transformation
Our DWP HR Transformation team leads on:
* HR Design
* HR Implementation and Business Readiness
* Development of Position Management
* HR Operating Model
About The Synergy Programme
The Synergy Programme aims to transform shared services across DWP, MoJ, Defra, Home Office, and their Arm's Length Bodies. This transformation will impact around 250,000 Public and Civil Service employees, supporting new ways of working for over half of the Civil Service.
Synergy’s Mission:
The mission is to simplify and enhance the delivery of corporate services in government. We strive to make working lives easier and help deliver crucial services by providing smarter, faster, and more intuitive systems designed around user needs.
Synergy’s Objectives:
* Simplify operations through an optimised Shared Services Centre
* Improve user experience
* Enhance data quality and reporting
* Ensure service continuity and provide a foundation for service enhancements
* Demonstrate value for money
Job Description
At DWP we are recruiting for several exciting roles supporting HR Transformation and supporting HR Design and Implementation across the department and our ALBs. You will support a portfolio of critical design and implementation projects across key HR process areas. You will be a champion for the changes we aim to deliver, building and maintaining strong relationships within DWP and across other departments.
Key Responsibilities:
* Transform HR Products and Processes: Support the HR Transformation Lead to identify, lead, and deliver transformation opportunities across HR products and processes for DWP and its Arm’s Length Bodies (ALBs).
* Implement Synergy HR Design: Support the successful implementation of Synergy HR design through effective change management, stakeholder engagement, communications, and seamless transition into Business As Usual (BAU).
* Stakeholder Communication: Represent the programme and department across key forums, clearly communicating business, functional, and technical information to a wide range of stakeholders.
* Advocate for Cloud Adoption: Champion the ‘Adopt not Adapt’ principle, constructively challenging established ways of working to enable transformation and transition to Software as a Service (SaaS) HR solutions.
* Build Strong Relationships: Build and maintain strong working relationships, confidently representing, influencing, and negotiating to achieve positive outcomes with stakeholders and colleagues.
* Adapt and Improve: Adapt quickly to shifting priorities, continuously iterating and improving ways of working to deliver at pace.
At DWP we are recruiting for several exciting roles supporting HR Transformation and supporting HR Design and Implementation across the department and our ALBs. You will support a portfolio of critical design and implementation projects across key HR process areas. You will be a champion for the changes we aim to deliver, building and maintaining strong relationships within DWP and across other departments.
Key Responsibilities:
* Transform HR Products and Processes: Support the HR Transformation Lead to identify, lead, and deliver transformation opportunities across HR products and processes for DWP and its Arm’s Length Bodies (ALBs).
* Implement Synergy HR Design: Support the successful implementation of Synergy HR design through effective change management, stakeholder engagement, communications, and seamless transition into Business As Usual (BAU).
* Stakeholder Communication: Represent the programme and department across key forums, clearly communicating business, functional, and technical information to a wide range of stakeholders.
* Advocate for Cloud Adoption: Champion the ‘Adopt not Adapt’ principle, constructively challenging established ways of working to enable transformation and transition to Software as a Service (SaaS) HR solutions.
* Build Strong Relationships: Build and maintain strong working relationships, confidently representing, influencing, and negotiating to achieve positive outcomes with stakeholders and colleagues.
* Adapt and Improve: Adapt quickly to shifting priorities, continuously iterating and improving ways of working to deliver at pace.
Person specification
We are seeking individuals who are passionate about HR transformation and can contribute to delivering an efficient and high-performing HR function for DWP. You will work alongside other cluster departments and our Arm's Length Bodies to bring your skills to one of the most significant changes in Civil Service administration in decades. We need individuals with a transformational mindset who can thrive in ambiguity and switch focus quickly.
Essential Criteria:
* HR Transformation Experience: Demonstrable expertise and measurable outcomes in driving HR transformation across multiple teams or a wider organisation (people, policy, processes or systems) (LEAD CRITERIA).
* Leadership: Proven ability to lead and develop high-performing teams, delivering positive outcomes through effective people leadership.
* Managing Change: Demonstrable experience in managing people-related change and effectively engaging senior stakeholders to support successful implementation.
* Stakeholder Management: Proven ability to build and maintain relationships with diverse and complex stakeholders, using collaboration, communication, and influencing skills to support HR transformation.
* Effective Communication: Strong communication skills with a proven ability to engage and influence senior leaders, enabling the successful delivery of change initiatives.
* Fast-Paced Environment: Ability to manage and prioritise competing demands in a dynamic, fast-paced environment, consistently meeting evolving deadlines.
* Project Management: Experience contributing to and delivering HR-related projects and programmes, with an understanding of project management principles.
* Professional Registration: Associate CIPD or willingness to work towards this upon the commencement of your role.
Behaviours
We'll assess you against these behaviours during the selection process:
* Leadership
* Communicating and Influencing
* Changing and Improving
Alongside your salary of £42,614, Department for Work and Pensions contributes £12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
DWP have a broad benefits package built around your work-life balance which includes:
* Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
* Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
* Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
* Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
* Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
* Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
* An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Written Sift:
To apply for this post, you will need to complete the online application process outlined below:
A CV setting out your career history, with key responsibilities and achievements. The CV is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short, and allows an initial check of eligibility but is not scored so please put the main content of your evidence and skills in your Personal Statement.
A personal statement (maximum 1,000 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the essential criteria in the person specification. Further details around what this will entail are listed on the application form.
If we receive a large number of applications, we will conduct an initial sift on the lead criteria:
HR Transformation Experience: Demonstrable expertise and measurable outcomes in driving HR transformation across multiple teams or a wider organisation (people, policy, processes or systems) (LEAD CRITERIA).
If you pass the initial sift, you may be progressed to a full sift or directly to interview.
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Sift and Interview dates to be confirmed.
Interview:
Shortlisted candidates will be invited to attend an interview lasting up to 60 minutes via MS Teams. The interview panel will be a minimum of two people and they will assess Behaviours and Strengths. The interview aims to be more of a conversation exploring the candidate’s capability for the role.
We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.
To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 5 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your strengths, and technical abilities.
Further Information
Find Out More About Working For DWP
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
* Name : Kiran Sandher
* Email : kirandeep.sandher@dwp.gov.uk
Recruitment team
* Email : dwprecruitment.grs@cabinetoffice.gov.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. #J-18808-Ljbffr